This policy will let you know:
* What information is collected from you;
* How your information is used;
* With whom your information may be shared;
* How you can access, update, or delete your information.
We are bound by the Australian Privacy Act 1988 (Cth) (“Act”) regarding the way We handle your personal information and how We respond to your requests to access and correct it. We also adhere to the principles enshrined in the US Privacy Act (1974) (“US Act”) and the principles contained in the Children’s Online Privacy Protection Act (“COPPA”).
We will comply with all relevant legislative requirements, and, in the event of any inconsistency, the legislative requirements will override the provisions of this document.
We strictly adhere to Australian privacy law. Our games and our website are not aimed at children under 13 years of age. If you believe that We have inadvertently collected information from a person under the age of 13, please contact us at the email address below and the information will be permanently deleted.
What is Personal Information and why do we collect it from you?
‘Personal Information’ is information or an opinion that identifies you as an individual. We collect and store your email when you sign up for our newsletter, or where you nominate to specifically allow our games to collect your email.
If you contact us directly for any reason, we may also keep a copy of that correspondence. Your email is collected only to keep you informed of new Hipster Whale products and changes to our existing products.
When you elect to join our mailing list for receiving our newsletter we may use that “personal information” to provide you with direct marketing communications about upcoming games, features of our websites and other events and promotions related to our products. You may unsubscribe from our newsletter at any time. All you need to do is unsubscribe from the link in the letter or let us know in writing that you want to be removed.
Sensitive information is defined in the US Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a professional body, criminal records or health information.
We will not attempt to obtain nor record any sensitive information.
Disclosure of Personal Information
We will not sell, trade, rent or disclose any of the personal information you provide to us for any reason, without your prior consent. Otherwise, your Personal Information will only be disclosed where required or allowable by law.
Security of Personal Information
Your Personal Information is stored offsite in a manner that reasonably protects it from misuse, loss, unauthorized access, modification or disclosure.
We don’t guarantee website links or policy of authorised third parties and you access those sites at your own risk.
Access to your Personal Information
Under the Act, and under the US Act you have the right to access the Personal Information We hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please make out your request to us in writing at the address listed below. Hipster Whale will not charge any fee for your access request but may charge an administrative fee. Please be aware that to protect the Personal Information in our database, we will require identification from you before releasing any information.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name or other details to help you with your experience.
When do we collect information?
We collect information from you when you or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To ask for ratings and reviews of services or products
Do we use ‘cookies’?
- Keep track of advertisements.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
However, you will still be able to place orders .
Third Party Advertising
Advertisements from third party ad networks may be displayed in our Games from time to time. All reasonable endeavours are used to ensure that these ad networks comply with the Act, the US Act, and COPPA in the provision of their services towards us.
Google Analytics: http://www.google.com.au/analytics/learn/privacy.html
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We might use Google AdSense Advertising on our website.
We have implemented the following:
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Can change your personal information:
By contact us on the website
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- Within 7 business days
We will notify the users via in-site notification
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honour opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
- Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.